Privacy Policy
Who We Are
Juiceworks Ltd, Sonex House, Sharston Road, Wythenshawe, Manchester M22 4RX. We are the data controller for personal data collected through this website.
What Data We Collect
When you submit an enquiry we collect your name, company name, email address, telephone number (if provided), and the content of your message. We may also collect basic website usage data via analytics cookies (with your consent).
How We Use Your Data
We use your contact details solely to respond to your enquiry and follow up regarding our products and services. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal Basis
We process your data on the basis of legitimate interests (responding to business enquiries) and, where applicable, your consent (analytics cookies).
Data Retention
Enquiry data is retained for up to 3 years from last contact, after which it is securely deleted unless a contractual relationship has been established.
Your Rights
Under UK GDPR you have the right to access, rectify, or erase your personal data, to object to processing, and to data portability. Contact us at sales@juiceworks.ltd.uk.
Third-Party Services
This website uses the following third-party services which may process data on your behalf:
Web3Forms — used to process contact form submissions. Your enquiry data is transmitted to Web3Forms servers to deliver messages to us. See Web3Forms Privacy Policy (opens in new tab).
Elfsight — we use an Elfsight widget (AI chatbot assistant) on some pages. Elfsight may collect usage data and set cookies. See Elfsight Privacy Policy (opens in new tab).
Google Fonts — fonts are loaded from Google servers, which may log your IP address. See Google Privacy Policy (opens in new tab).
Cookies
We use strictly necessary cookies to operate the site and, with your consent, analytics cookies. You can manage your cookie preferences at any time using the cookie settings button on the site.
Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk (opens in new tab).